How to reach us by phone
Call during business hours to talk with someone who knows portable sanitation. We handle emergencies differently from routine rentals. If your porta potty rental needs immediate delivery or if you need emergency septic service, tell us the timeline first. We'll confirm availability before you book. Voicemail captures your request if we're with another customer, and we return calls within one business day, sooner on weekdays.
For construction site services that need coordination with contractors, a phone call works better than email. You'll save time if you know your crew size, the work schedule and which services you need, standard porta potties, deluxe units, dumpsters or handwashing stations. We ask about site access because a roll-off delivery needs about 60 feet of straight clearance behind the truck. If your job site is tight or your driveway is narrow, tell us upfront so we can plan the right approach.
How to reach us by web form
Use the web form if you prefer to send details in writing. Include your project type, the number of workers or guests, how long you'll need equipment, and any site constraints. We read all submissions and respond within one business day during the week. Napa businesses often send forms late in the day and get replies first thing the next morning. For events, weddings or festivals, a web submission works well because you can describe the layout and we'll reply with specific event restroom rental options.
Hours and service area
Napa Porta Pros serves Napa and nearby towns. We reach American Canyon 10.9 miles south, Sonoma 14.1 miles west, Suisun City 22.4 miles east, Petaluma 24.6 miles west and Novato 27.0 miles southwest. If you're outside Napa city limits but within our service area, mention your town in your inquiry. We handle septic tank pumping appointments and emergency calls six days a week. Standard business hours are Monday through Friday. Weekend and holiday service is available for events and urgent situations, though handwashing station rental and temporary fence rental orders are usually placed in advance.
How quickly can you deliver?
Same-day delivery happens when we have equipment in stock and your site access is straightforward. Most Napa locations get next-day service if you call before 4 p.m. If you're in a remote location or if multiple crews need delivery to different spots, we'll give you an honest timeline rather than a promise we can't keep. Emergency orders and event setups sometimes move faster than routine rentals because they're scheduled ahead.
Do you rent equipment for short events?
Yes. Weddings, festivals, marathons and golf tournaments all use our equipment. Wedding restroom rental and festival restroom rental customers usually book two to four weeks out. We reserve equipment for your event date and handle delivery and pickup on your schedule. Smaller events use standard units; larger crowds use restroom trailers that offer multiple stalls and flushing toilets.
Can you handle an emergency at night?
We take emergency calls outside normal hours. If a septic tank backs up or if a construction site needs urgent restroom service, call and leave a detailed message with the address and what happened. We return emergency calls before morning. Response time depends on equipment availability and distance, but Napa calls usually get faster turnaround than distant sites.
What if I'm unsure how many units I need?
Describe your situation and we'll recommend equipment. For construction crews, OSHA 1926.51(c) sets minimums: one toilet for up to 20 workers, then one per 40 workers up to 200. For events, the guest count and duration matter. We've seen everything from backyard gatherings to large festivals, so just tell us your number and we'll size it right.
Do you offer a discount for long-term rentals?
Call to discuss pricing for jobs lasting more than a month. Weekly and monthly rates are lower per day than single-day rates, and longer commitments sometimes qualify for adjustments. Porta potty rental cost and dumpster rental cost vary by duration and equipment type, so we quote based on your specific rental length and service needs.
Next step
Get a delivery date
Tell us the address, the dates and the headcount. We size the order and confirm the route.